Installation & Maintenance

At Natural Flames we have a wide range of wood burning or multi fuel stoves to suit every customers need for warmth and style

We are able to offer a bespoke service altering your fireplace, by raising lintels and widening the fire place, plaster work,laying hearths and fixing surrounds, or mantels, all of which are made to measure.

Natural Flames are able to reproduce any look you may wish to compliment your stove.

Installation Service

Our installation service covers all aspects of the recommendations laid down by HETAS, the industry body set up to guarantee technical standards, this covers all fitting requirements, such as the relining of the existing chimney or where there is no chimney, a stainless steel, twin wall chimney can be installed.

Our range of services cover every aspect of chimney maintenance from chimney sweeping to replacing chimney stacks, CCTV inspections and full surveys.

Natural Flames offer the following products and services
  • Wood-burning and Multifuel Stoves
  • Fire Surrounds and Hearths Companion Sets
  • Fire Screens
  • Chimney Lining Service
  • Chimney Surveys, and Repairs
  • Stove Servicing
  • A full range of Fire Accessories and Ancillary Services to suit all your needs

Stove Installation

Natural Flames prides itself on its standard of stove installations. Whether you are having your chimney relined, or have a new chimney installed with ridged twin wall insulated flue liner, or using your existing chimney, you can be assured that we use the very best materials combined with one of the highest standards of finishing available.

Our installation staff are certified by HETAS and trained to a full level of competency. Natural Flames has its own fabrication workshop, which enables us to provide made to measure register plates and any finishing parts that may be required.

Building Work

At Natural Flames we do everything in house, we are able to offer customers the full and comprehensive building service, associated with altering the fire place, mantles and surrounds, allowing you to achieve the overall look that suits your particular taste. We are able to offer qualified advice and our finishing is of the highest standard.

We are able to offer all the following as part of our overall customer service
  • Height and Width alteration to existing fire place opening
  • Plastering
  • Brick work
  • Laying hearths such as: Slate, York Stone, Terra-Cotta Tiles, and many other options
  • Tiling, fire place opening and chimney breasts
  • Carpentry
  • Installing fire surrounds
  • Installing oak beams and mantels
  • Removing gas fires

Visit Our Showroom


   01932 341690

130 High Road,
KT14 7RD

Get Directions:

Due to staff shortages and a heavy work load,we are now only opening for appointments only.
Please email us at with your details and requirements,we will contact you to arrange an appointment

Please be aware strict Covid rules still apply and
when visiting our showroom face masks must be worn
at all times and 1 person or one couple at a time
Please phone in advance to book an appointment
Thank you