Frequently asked questions
Yes, the most widely used option is to erect an exposed flue system. These flue systems can be built both internally and externally, but our preference is to build internally. The flue is better insulated against adverse weather conditions and the heat given off by the flue itself can be used to heat any rooms through which it’s fitted. Another advantage is that in most cases the system will involve less bends if is running directly through the house which is cheaper and more efficient.
Understandably some people are reluctant to create too much disruption in the house but it is worth remembering that when installing a relatively costly flue onto the stove, you would wish to get as much benefit from the stove as possible and an exposed flue could potentially add considerable heat to the house and reduce your heating bill proportionately.
It is vitally important that there is sufficient draw on the stove and for this the chimney needs to be well positioned. On the whole the termination of the flue needs to be above ridge height, although in the case of single storey extensions or conservatories exceptions can be made. We are able to advise on the installation of this system and have all the parts required in stock and ready collection or shipping immediately. At first glance it may seem a rather expensive option but over time and before long will have paid for the initial costs many times over.
Some of our stoves can be fitted with boilers. Where this is a possible option the following consideration should be taken into account.
Boilers will reduce temperature in the firebox – some extra sooting up of the glass, the firebox and the flue is to be expected.
Boiler stoves may require twice the amount of wood, their reload time will be much more frequent and the quality of the wood more important. Boiler stoves are less forgiving of poor quality fuel. Are you organised to accommodate this?
Boiler systems can quickly become complicated and will need servicing. You should carefully weigh up the cost of buying and fitting a boiler stove against the likely savings. You may find a dry stove will be more effectively heat your house than a boiler stove, and it will be easier and cheaper to run.
Does a boiler suit your lifestyle? Is somebody at home all day to stoke up the fire?
Almost all of the 5kW and 8kW stoves in our range require only a minimum hearth of 12mm thick and are passed for use on such a hearth. To reduce the risk of damage however we would recommend all hearths were 1”/25mm deep. Our larger stoves, the 650 and 750, require a constructional hearth of at least 5”/125mm. Document J in the building regulations should be consulted for a detailed look at the hearth requirements. Our stoves are classed as closed appliances and so require and absolute minimum of 9”/225mm of hearth in front of the stove body and 6”/150mm either side. However the arc of the door will reach beyond this and we would encourage all our customers to build sufficient hearth to cover this. Larger hearths are preferable and ideally should extend beneath the stove door when open. Good hearth materials would be slate or stone.
The output you require will depend on a number of factors. Room size is important, generally measured in cubic feet or meters, however it is not enough to simply work out the size of room and allocate a particular output of stove. You should consider the age of the house and insulation level, whether windows are double glazed, the proximity of stairs and any basement, what other forms of heat are in the house, how regularly you are likely to use the stove and what you want the stove to achieve for you. Discussion with an experienced member of staff at our showroom is often essential in choosing the correct stove.
This is a common question. Room size is obviously important, and factors such as the age of the house and level of insulation and your budget are all significant.
Our advice would be as follows;
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We can advise you on which stoves would be suitable for your installation.
The following information will be required:
Room size, i.e. width x length x ceiling height. Number and type of doors and windows. Fireplace size and chimney details. Take internal and external photographs if possible – these can be really useful.
With this information we can provide you with an estimation of work required and approximate costs. Normally a survey will then be carried out to confirm the preliminary conclusions and an accurate quotation will be supplied.
We have been fitting and supplying stoves for many years, so there is very little we have not seen, and very few problems we cannot overcome.

